Shipping Policy
Shipping Methods
We offer several shipping options to accommodate your needs. These may include standard shipping, expedited shipping, and overnight shipping. The availability of these options may vary depending on your location and the items in your order.
Processing Time
Orders are typically processed within 3 business days of being placed. Please note that processing times may be longer during peak seasons or due to unexpected circumstances.
Shipping Times
Shipping times vary depending on the shipping method selected and your location. Once your order has been processed and shipped, you will receive a tracking number to monitor its progress.
- Standard Shipping: 3 to 7 business days
- Expedited Shipping: currently not available
- Overnight Shipping: currently not available
Please note that shipping times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather, natural disasters, or carrier issues.
For *PRE-ORDER* products: Goods will be shipped from the mentioned date in the description section of the product page, in chronological order.
Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and your location. You can view the shipping costs for your order during the checkout process before finalizing your purchase.
Our shipping rates (estimated) are as follows:
Peninsular/West Malaysia: RM10
East Malaysia: RM15
Singapore: RM55
Brunei: RM100
International Shipping
We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Please note that additional customs fees, taxes, or duties may apply to international orders, and these are the responsibility of the recipient.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Shipping Address
Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address after placing your order, please contact our customer service team as soon as possible.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.
Questions or Concerns
If you have any questions or concerns about our shipping policies, please don't hesitate to contact our customer service team. We're here to help!
E-mail us at hello@blanchekl.com
Policy Updates
We reserve the right to update our shipping policy at any time. Any changes to our policy will be posted on our website. By placing an order with us, you agree to abide by the terms and conditions outlined in our shipping policy.